Rates
Usage is counted per second. A plus sign marks a charge on top of the conversation rate.
Calls on imported SIP numbers carry no telephony charges: no phone surcharge, no number rental, no transfer fees. They bill like web sessions.
LLM models
The LLM your agent runs is chosen in the Builder. The basic models are:- Gemini 3.5 Flash Lite
- GPT-5.6 Luna
- Gemma 4 26B
Outbound destinations
The standard phone surcharge applies to inbound calls and most outbound calls. Outbound calls to the destinations below replace it with a rate that depends on the number dialed:
The countries purchased numbers can call are listed under allowed destinations.
Trial balance
Every account starts with a one-time $5 trial balance, about 60 minutes of conversation at the base rate. It pays for real usage at the normal rates:- Every charge draws on it first: web sessions, phone calls and their surcharges, transferred call time, number rental, and LLM tokens on token-billed models. Only what the trial balance does not cover is charged to your API credit.
- A session can start on any model, including token-billed ones, as long as the trial balance or your API credit is above zero.
- Preview calls in the Builder are free on every LLM, including token-billed ones, and never draw on the trial balance.
- The Agents billing page shows how much of the trial balance is left, and the Agents home page shows it as a usage meter.
Billing
Usage is charged to your API credit, the same prepaid balance as the Fish Audio speech APIs. Sessions are charged when they end, and number rental is charged daily. Every charge is listed on the Agents billing page.Examples
Going further
Quickstart
Create an agent and talk to it on the trial balance.
Phone numbers
Buy or import a number and bind it to an agent.
Transfers
Cold and warm transfers to a human.
Custom LLM
Run your own LLM endpoint at the base rate.

